Shipping
-
2025 Holiday Shipping Deadlines
Coffee Beanery uses UPS as our primary shipper. What does this mean for you? More reliability, quicker delivery, and insurance if your package is lost or damaged. (USPS will not cover any claims. We highly recommend you ship to a physical address) We have been informed that all UPS service guar... -
Help! I used the wrong shipping address...
Any shipping issues due to improper information provided by the customer cannot be absorbed by our small business. We are not responsible for shipments not received due to address entry errors at checkout. Always make sure to verify your shipping address before checking out. Additional shipping f... -
How do I have my order shipped at a later date?
To have your order shipped at a later date, simply choose a date in the cart so it arrives fresh and ready for brewing. -
Please be advised, since the start of Covid, Coffee Beanery has seen significant increases on delivery times to any address outside the Continental US, in some cases taking more than 10 weeks to deliver. Once the shipment leaves our facility we are at the mercy of USPS and can provide no ad...
-
Sometimes an order arrives damaged during shipping. If this happens to you, please take a picture of the box and the damaged product and email it along with the order # to customerservice@coffeebeanery.com and a claim will be filed with the carrier. The carrier will begin an investigation to dete...
-
Once orders are shipped, it is no longer under our control. Once delivered, the courier is no longer responsible. If your package is marked as "delivered", responsibility for the parcel transfers to the recipient. If you can't locate your order, we recommend checking with household members, neigh...
-
We ask that you inspect your order upon arrival and contact us within 7 days of delivery. If you received damaged, defective or the wrong item, please contact us at customerservice@coffeebeanery.com. Please provide photos of the front and back of the bag and a description of the issue along...
-
Shipping prices are subject to change. Currently, prices are tiered based on the cart total minus discounts. $0 - $35 = $9.95 $35 - $65 = $8.95 $65 - $100 = $7.95 $100+ = Free Standard Shipping* *Continental 48 only. Not valid on PO Boxes. Some restrictions apply.
-
We charge the absolute minimum to ship your packages. We pass on all discounts from the carriers rates. Our website uses real time shipping rates to determine the correct price for your order. We do our best to provide the best coffee at the best price point and will continue to make the wo...
-
While Coffee Beanery has always made every effort to ship orders out within a couple of business days and in most cases the same day, we hope you understand that we've seen significant delays and interruptions in supply chains across the board. Your order may be delayed longer than you woul...
-
Coffee Beanery strongly recommends not using a PO Box if at all possible. Shipments to post office boxes have become extremely expensive, unreliable and are often delayed. In order to avoid that we encourage the use of a physical address if at all possible. Shipping times are estimate...
-
What is Navidium Shipping Protection?
Navidium Shipping Protection offers you "peace of mind" package protection for all of your orders at an affordable price. The cost to you - to fully protect your package in the event that it is lost, damaged, or stolen with no hassle. This protection does not cover late packages, undeliverable s...
