Coffee Beanery is unable to exchange or credit back any orders shipped as a gift. Only items purchased by the original purchaser are eligible for a return. If you are the original buyer of the item please go to our return center, provide your order and email used to purchase the gift to apply for a return. If approved, once the item is shipped back a store credit will be added to your account minus any return fees. You can read more about our return policies and fees here:
Returns Center: https://coffeebeanery.returnscenter.com/
Refund Policies: https://www.coffeebeanery.com/policies/refund-policy